baji lite Privacy Policy
This policy explains in full how your personal information is collected, what it is used for, and how it is kept secure.
This Privacy Policy ("Policy") applies to all users ("you" or "user") of the baji lite platform. By using the baji lite website, mobile application, or any other service, you are considered to have accepted the terms of this Policy. To understand how the platform operates, read more about us.
1. Scope of Data Collection
baji lite automatically or directly collects certain information when you create an account, make a deposit, or use any service. The types of information collected are described in detail below:
1.1 Identity Information
At the time of account registration, your full name, date of birth, national ID number (if verification is required), mobile number, and email address are collected. This information is essential for account security and identity verification.
1.2 Financial Information
To process transactions, baji lite records relevant details of the payment method you use — such as your bKash, Nagad, Rocket, or Upay account number and bank account details. Complete payment credentials are never stored on our servers under any circumstances.
1.3 Technical Information
To maintain platform security and improve quality, your device's IP address, browser type, operating system, access time, and approximate location data are logged automatically.
1.4 Usage-Related Information
Which games you played, how long you spent in each section, which offers you claimed, and your overall betting patterns — this information is used to improve service quality and monitor responsible gaming.
2. Purpose of Data Use
baji lite uses collected information only for the specific purposes listed below. Data is never sold to any third party for commercial purposes.
| Purpose | Description |
|---|---|
| Account Management | Handling registration, verifying login, and ensuring account security. |
| Transaction Processing | Processing deposits and withdrawals and preventing financial fraud. |
| Customer Support | Resolving issues and answering questions via live chat or email. |
| Bonuses and Promotional Offers | Determining eligible offers and managing personalised promotions. |
| Legal Obligations | Maintaining records required to comply with applicable laws and regulations. |
| Responsible Gaming | Monitoring potentially risky behaviour and ensuring timely support intervention. |
3. Cookies and Tracking Technologies
The baji lite website uses cookies, web beacons, and similar technologies. These help remember your browsing preferences, maintain your login state, and analyse platform performance.
3.1 Types of Cookies
- Essential Cookies: Necessary to keep login sessions and security features working. These cannot be disabled.
- Performance Cookies: Analyse how quickly pages load and where errors occur.
- Functionality Cookies: Remember language preferences, theme settings, and other personal preferences.
- Analytics Cookies: Collect statistical data to understand overall user behaviour.
You can reject non-essential cookies at any time from your browser settings, though this may limit some features of the platform.
4. Data Disclosure and Third Parties
baji lite never sells your personal data to third parties for commercial purposes. However, data may be disclosed in the limited circumstances described below:
4.1 Service Providers
Payment gateways (bKash, Nagad, Rocket, Upay, etc.), technology infrastructure providers, and customer support software operators receive only the data necessary to carry out their specific functions. Contractual confidentiality obligations are in place with each of these parties.
4.2 Legal Obligations
Limited data may be disclosed when legally required to do so — for example, pursuant to a court order, a lawful directive from a government regulatory authority, or the investigation of fraud.
4.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user data may be transferred, but the new entity will be required to uphold standards consistent with this Policy.
Important Note: baji lite never stores your password, OTP, or full payment card number, and no representative will ever ask for this information by phone or chat.
5. Data Security Measures
baji lite applies industry-standard technical and organisational measures to ensure the security of your data.
5.1 Technical Security
- SSL/TLS encryption is used for all data transfers.
- Strong hashing algorithms are applied when storing sensitive data (passwords, payment details).
- Firewalls and intrusion detection systems are kept active at all times at the server level.
- Regular security audits are conducted.
5.2 Organisational Security
- Access to user data is restricted to authorised staff only.
- All relevant staff are contractually bound to maintain confidentiality.
- Data protection training is provided on a regular basis.
6. Data Retention Period
baji lite retains your data only for as long as it is necessary. Even after an account is closed, certain data may be kept for a defined period to meet legal obligations or resolve disputes. Once that period has passed, the data is securely deleted or anonymised.
Retention periods may vary for different types of data and depend on applicable legal requirements.
7. User Rights
As a baji lite user, you have certain fundamental rights over your own data:
- Right of Access: The right to request a copy of the data held about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete data.
- Right to Erasure: The right to request deletion of your data in certain circumstances, although some data may need to be retained due to legal obligations.
- Right to Restrict Processing: The right to request that the use of your data be limited for specific purposes.
- Right to Data Portability: The right to receive your data in a machine-readable format.
- Right to Object: The right to object to marketing communications or profiling.
To exercise any of these rights, please contact us through the support centre.
8. Protection of Minors' Data
All baji lite services are intended for persons aged 21 and above. The platform does not knowingly collect or process data from any minor. If we become aware of an account belonging to a minor, that account will be closed immediately and the associated data deleted. To learn more about responsible gaming, read our responsible gaming guidelines.
9. International Data Transfers
As baji lite is an international service provider, your data may be stored or processed on servers located outside Bangladesh. In such cases, it is ensured that applicable data protection standards are maintained in the destination country.
10. Changes to This Policy
baji lite reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified via the email linked to your account or through a platform notification. Continued use of the platform after any changes will be considered acceptance of the updated policy.
Reading the terms described in this policy alongside our Terms and Conditions will give you a complete picture.
11. Contact
For any questions, complaints, or requests regarding this Privacy Policy, please contact our 24/7 customer support team via live chat or email. Our representatives can assist in both Bengali and English.
Contact email: [email protected]
For quick answers to common questions, you can also visit our FAQ section.